Click here for COVID-19 Resources & Information

Current Customer Info and Resources

Current Customers
So, you've closed your loan. Congratulations!
We are excited to welcome you into the CEF family. 

On this page, you will find information on all you need to know throughout the life of your loan like: how to make a payment, what to do if you need to make a change to your account, how to utilize our free business coaching services via our Business Acceleration Services (BAS) team, and more.

We hope you'll take a few minutes to watch this welcome video from our President and CEO, Ceyl Prinster.

The second round of applications will open on November 5, 2021 with updated eligibility requirements.


Please read the information below in its entirety to understand eligibility and appliation requirements. There are also extensive FAQs at the bottom of this page and you can hear an overview of the program straight from our team and OEDIT in the webinar linked to the right.

Information On Servicing Your Loan

Below are common situations that you may encounter over the life of your loan.



  • Can I change the bank account used to make payments?
    • Yes! You can always update your information with us to change the account from which we pull your payments. Just click the button below and follow the prompts to fill out the form.
  • You can always contact us about payments at [insertemail]

Changes to Your Account

If you've had a change in business ownership or guarantor, if you have a change in your business or personal address, or if you sold or refinanced your house or car that we have a lien on, we need to update our files to reflect those changes. Please contact us via this form to let us know about your changes.


Need to dispute your credit report?  Click here.

Requesting your [enter tax form#] statement? Click here.


Understanding Your Statement

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Free Business Advising

As a CEF customer, you can schedule one-on-one sessions with our Business Acceleration Services (BAS) Advisors, plus access an online library of free, downloadable workbooks and more, for the life of your loan.

[schedule a meeting]

Business Planning
Sales & Marketing
Finance & Accounting
Cash Flow & Profitability
Human Resources & Legal
Technology & Business Software

Meeting with our Business Acceleration Services (BAS) team

Our in-house team of success advisors are here to help you develop good habits, the right structure, and the confidence and knowledge to grow – all free of charge.

These advisors are experts in their fields and will help you to reduce small business risk and support your long-term success through personalized, one-on-one business advising and coaching. 

Take your initial business assessment with your advisor by scheduling a meeting below. They will then work with you to build a customized road map of the next steps to move your business forward and meet with you, over the duration of your loan, for continued learning and growth.

Schedule a Meeting Contact Us

Access Our Online Small Business Education Library

In addition to meeting with your small business advisor, you can always access our free online small business educational library from the comfort of your own home and computer. Download workbooks, guides, and more for your small business - all free of charge.

Become a CEF Ambassador!

Share Your Story

Your story matters. It can help us get more funding to help more small businesses, all while gaining visibility for your brand.

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Join Our Small Business Directory

We want to encourage others to #shopsmall. Enter your info to our small business directory to allow others to discover yours.

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Leave Us a Review

It is our goal to provide a positive experience for each of our customers. We hope you'll consider leaving us a review sharing your experience.

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Interested In a Second Loan?

We're happy to hear that you may consider us for another loan for your small business. Our Lending Team will be happy to work with you to understand your current needs and come up with a loan product fit for your small business.
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Additional FAQs

Small businesses and nonprofits – 501(c)(3)s, including religious organizations, with 500 or fewer employees; self-employed individuals and independent contractors. Business in certain industries can have more than 500 employees if they meet applicable SBA size standards for those industries. 

For purposes of loan eligibility, the CARES Act defines the term employee to include “individuals employed on a full-time, part-time, or other basis.” A borrower must, therefore, calculate the total number of employees, including part-time employees, when determining their employee headcount for purposes of the eligibility threshold.

This loan has a maturity of 2 years and an interest rate of 1%. The maximum loan amount is up to $10 million. (Note: Colorado Enterprise Fund’s PPP program has a maximum loan amount of up to $250,000.)

Businesses must be operating with paid employees on February 15, 2020; be able to certify the need for funds during the COVID-19 emergency, and be able to certify the use of funds to retain workers.

Applicant/Borrower will not be responsible for any loan repayment if:

  • Employee numbers and compensation levels are maintained; and
  • A minimum of 75% of the loan proceeds are to go towards payroll costs (and the balance towards eligible non-payroll costs.

Eligible payroll costs:

  • Salary, wages, commissions, and tips (capped at $100,000 on an annualized basis for each employee);
  • Employee benefits including costs for vacation, parental, family, medical, or sick leave; allowance for separation or dismissal; payments required for the provisions of group health care benefits including insurance premiums; and payment of any retirement benefit; and
  • State and local taxes assessed on compensation.

Eligible non-payroll costs:

  • Rent
  • Mortgage interest payments (but not mortgage prepayments or principal payments)
  • Utility payments
  • Interest payments on any other debt obligations that were incurred before February 15,2020; and/or
  • Refinancing an SBA EIDL loan made between January 31, 2020 and April 3, 2020
  • If Applicant received an SBA EIDL loan from January 31, 2020 through April 3, 2020, Applicant can apply for a PPP loan
  • If Applicant’s EIDL loan was not used for payroll costs, it does not affect Applicant’s eligibility for a PPP loan
  • If Applicant’s EIDL loan was used for payroll costs, Applicant’s PPP loan must be used to refinance its EIDL loan
  • Process from any advance up to $10,000 on the EIDL loan will be deducted from the loan forgiveness amount on this PPP loan
  • Any compensation of an employee whose principal place of resident is outside of the US;
  • The salary, wages, commissions and tips paid to any individual employee in excess of an annual salary of $100,000, prorated as necessary;
  • Federal employment taxes imposed or withheld between February 15, 2020 and June 30, 2020, including the employee’s and employer’s share of FICA and Railroad Retirement Act taxes, and income taxes required to be withheld from employees; and
  • Qualified sick and family leave wages for which a credit is allowed under sections 7001 and 7003 of the Families First Coronavirus Response Act
  • Step 1: Total all eligible payroll costs for the last 12 months for employees whose principal place of residence is the US
  • Step 2: Subtract any salary, wages, commissions, or tips paid to all employees in excess of an annual salary of $100,000
  • Step 3: Calculate average monthly payroll costs: Divide Step 2 by 12
  • Step 4: Multiply Step 3 by 2.5
  • Step 5: Add the outstanding amount of an Economic Injury Disaster Loan (EIDL) made between January 31, 2020 and April 3, 2020, less the amount of any “advance” under an EIDL COVID-19 loan (because it does not have to be repaid)
  • Picture of primary owner/applicant Drivers License
  • Month end detailed payroll report for February 2020
  • Payroll Tax form 940 from 2019
  • Latest form 941 filed
  • Articles of Organization Schedule C (if you are a sole proprietor)
  • Most recent personal Tax Return
  • Most recent business Tax Return

If you have employees, the following methodology should be used to calculate your maximum loan amount:

  • Step 1: Compute 2019 Payroll by adding the following:
  • Find your 2019 IRS Form 1040 Schedule C line 31 net profit amount (if you have not yet filed a 2019 return, fill it out and compute the value). If this amount is over $100,000, reduce it to $100,000. If this amount is zero or less, set this amount at zero.
  • 2019 IRS Form 941 Taxable Medicare wages & tips (line 5c- column 1) from each quarter plus any pre-tax employee contributions for health insurance or other fringe benefits excluded from Taxable Medicare wages & tips; subtract any amounts paid to any individual employee in excess of $100,000 annualized and any amounts paid to any employee whose principal place of residence is outside the United States; and
  • 2019 employer health insurance contributions (health insurance component of Form 1040 Schedule C line 14), retirement contributions (Form 1040 Schedule C line 19), and state and local taxes assessed on employee compensation (State Unemployment Tax Act or SUTA from state quarterly wage reporting forms).
  • Step 2: Calculate the average monthly amount (divide the amount from Step 1 by 12).
  • Step 3: Multiply the average monthly amount from Step 2 by 2.5.
  • Step 4: Add the outstanding amount of any EIDL made between January 31, 2020 and April 3, 2020 that you seek to refinance, less the amount of any advance under an EIDL COVID-19 loan (because it does not have to be repaid).

Documents you must provide:

  • IRS Form 1040 Schedule C if the applicant is a sole proprietor (with employees) for the following period ending December 31, 2019 (whether filed or not)
  • IRS Quarterly Form 941 (or equivalent payroll record)
  • State Unemployment Tax Act or SUTA from state quarterly wage reporting form
  • Evidence of any retirement and health insurance contributions
  • Payroll statement or similar doc from pay period that covered February 15, 2020 to establish you were in operations on or around February 15, 2020.
No. Independent contractors can apply for a PPP loan on their own so they do not qualify for purposes of a borrower’s PPP loan forgiveness.  (Unless you are an independent contractor applying for yourself.)

If you currently have a pending application with another lender, it may be faster to pursue an existing application rather than submit a new one with Colorado Enterprise Fund.

We encourage you to reach out to your lender to confirm that your application is still in the pipeline for submission. However, if you have not heard back from your lender or have no confirmation of your pipeline status, or in other words, consider your application “abandoned”, you may submit another application with us.

If you are a nonprofit 501(c) (3) organization, here are the steps to follow in the Owner/Authorized Signer tab of the application:

Step 1: Under “Owner Name”, put in the name of the authorized signer for the entity

Step 2: Select the “business entity” option (not “individual”)

Step 3: Enter the authorized signer’s title (e.g. President, Executive Director, etc.)

Step 4: Provide the TIN for the entity

Step 5: Under owner’s SSN, provide the SSN and date of birth for the authorized signer. You will also need to upload a photo ID for the authorized signer.

Step 6: Provide authorized signer’s address

Step 7: Provide name, address and date of birth for any additional authorized signers or officers for the organization

Step 8: Upload photo IDs for each listed authorized signer or officer

Step 9: Provide the date of incorporation for your entity and upload formation documents.